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Staff Profile

We follow set of rules and regulations in our administrative, operational and academic functions

Irene Chang Hui Chung

Assistant Manager
BA(Hons) (UKM), MBA(Int.) (SUT)

Policy, Planning and Quality

Office No:+60 82 260 926
Fax No:+60 82 260 833
Room No: A414
Email: ihcchang@swinburne.edu.my

Biography

Irene graduated with a Bachelor of Arts with Honours in English Language Studies from Universiti Kebangsaan Malaysia (UKM) and obtained a Master of Business Administration (International) from Swinburne University of Technology Sarawak Campus (Swinburne Sarawak).

Prior to joining Swinburne Sarawak, Irene was a Temporary Teacher teaching lower secondary students at Sekolah Menengah Kebangsaan Kuching High and Part-time Tutor teaching primary students at Pertama Tuition Centre, Kuching.

In 2012, she started her career in the higher education sector as an Intern with the Faculty of Language and Communication (FLC) at Swinburne Sarawak. After the internship, she continued teaching units under the Swinburne Foundation Studies course suite; namely Academic and Communication Skills Part A and Moral Studies. She stayed on with the faculty for another two years before joining the Policy, Planning and Quality (PPQ) Unit in 2015. She is currently the Assistant Manager at the unit and her roles include coordination and management of the university’s internal quality assurance system, compliance with the Personal Data Protection Act 2010 (PDPA), external accreditation through government quality rating instruments (e.g. SETARA), self-accreditation status and audits, as well as supporting the academic units in professional accreditation and external audits.

Irene is also a certified Trainer under Human Resource Development Corporation (HRD Corp) Malaysia.

Professional Memberships and Certifications

  • Professional HRD Corp Certified Trainer
  • Professional Certificate in Business Research, Analysis and Reporting

Awards and Achievements

  • Highly Commended – Swinburne Sarawak Impact Award for Professional Staff 2023
    Project Title: Self-Accreditation Sustainability: Capacity Building for Self-Accreditation Audits
  • Highly Commended – Swinburne Sarawak Impact Award for Professional Staff 2023
    Project Title: PPQ Wiki: Your One-Stop Help Centre
  • Winner – Swinburne Sarawak Impact Award for Professional Staff 2022
    Project Title: COPIA Audit 2022 and COVID-19 in Harmony
  • Highly Commended – Vice-Chancellor’s One Swinburne Award 2021
    Project Title: Unstoppable Quality: Blended Audit in the midst of COVID-19
  • Winner – Swinburne Sarawak Impact Award for Professional Staff 2021
    Project Title: Refreshed CMON with Impact
  • Certificate of Merit (Youth) – Malaysian Red Crescent Society 2006

Recent Media

Publications

  • Conference Paper: Navigating leadership and sustaining higher education amid the COVID-19 crisis
    Gan, E, Sim, J. P. T., & Chang, I. H. C. (2022, August) Navigating leadership and sustaining higher education amid the COVID-19 crisis. Abstract presented at the meeting of ASEAN Quality Assurance Conference (AQAC) 2022, Online.
    https://university.sunway.edu.my/sites/default/files/magazine/Proceedings-of-the-ASEAN-Quality-Assurance-Conference-2022.pdf
  • Conference Paper: Hybrid Programme Accreditation Experience Amid Covid-19 Pandemic
    Gan, E., Sim, J.P.T., & Chang, I.H.C. (2021, December). Hybrid Programme Accreditation Experience Amid Covid-19 Pandemic. Abstract presented at the meeting of ASEAN Quality Assurance Forum, Online.