Professional (Administrative) positions | Swinburne University, Sarawak, Malaysia

CAMPUS SERVICES

Job name	Closing Date	Action
Job name	Executive The appointee will be responsible for areas as designated by the Manager, Campus Service Unit. These include: Providing high level support to the University staff and students; Developing and maintaining various procedural and technical documentations on areas of customer service and application support; Communicating and negotiating with vendor on project implementation; Managing performance of the customer service to meet a service target of 99.5% of service tickets resolved within an agreed time frame (SLA); Pro-actively resolving work related issues and improving work processes; and Directs and coordinates activities of help desk staff engaged in computer operations by performing the duties personally or through subordinates.	8 October 2023	More details How to apply

FINANCE AND BUSINESS ANALYSIS

Job name	Closing Date	Action
Job name	Accountant – Business Intelligence Analyst The appointee will provide business performance support which will include developing and implementing business intelligence (BI) and tech savvy tools for data visualisation, business analysis for strategic planning and decision-making, budget and budgetary control, costing and management reports for Management Units, management of financial operations, risk management and annual unit action plan. In addition, the appointee will work closely with Manager, FBA on finance digitalisation transformation. The appointee will undertake a variety of duties in a busy office environment, working independently whilst exercising judgement to prioritise tasks in order to meet the deadlines set.	8 October 2023	More details How to apply

HUMAN RESOURCES

Job name	Closing Date	Action
Job name	Executive The position is an administrative position at the Sarawak Campus. The appointee will support the various functions of HR Unit which include recruitment and selection, training and development, payroll and compensation, administration of staff benefits and welfare, performance management, statutory compliance employee relations and discipline. The appointee will assist in planning, supervising where required, and implementation of work activities; and also in carrying out new initiatives undertaken by the unit as well as any other relevant tasks as assigned.	8 October 2023	More details How to apply
Officers The appointee will be responsible for carrying duties to support various functions of HR Unit – which include human capital planning, recruitment and selection, training and development, payroll and compensation, administration of staff benefits and welfare, performance management, statutory compliance, employee relations and discipline. The appointee will also assist in the planning of related HR activities as well as responsible for implementing process improvements and any other initiatives across other sections of the HR unit as well as any other relevant tasks as assigned.	8 October 2023	More details How to apply

INFORMATION RESOURCES

Job name	Closing Date	Action
Job name	Library Assistant The appointee is responsible for carrying out tasks related to various functions of IR Unit with the aim to support all the students, academic staff and stakeholders in their learning, teaching and research. The appointee will also assist in the planning of related IR activities as well as responsible for implementing process improvements and any other initiatives across other sections of the IR Unit as well as any other relevant tasks as assigned.	8 October 2023	More details How to apply

MARKETING AND STUDENT RECRUITMENT

Job name	Closing Date	Action
Job name	Assistant Manager – Communications and Digital Marketing (fixed-term) This is a role that works across the whole University to provide a consistent, cohesive and strategic approach to marketing communications strategies of the University. Areas of responsibilities are inclusive of Marketing Communications, Public Relations, Publication and Content Development across domestic and international markets. These include working with Manager, Marketing to devise marketing plan with direct accountability for a sizeable budget, analysing and measuring the effectiveness of lead generation campaigns.	8 October 2023	More details How to apply

STUDENT ENGAGEMENT

Job name	Closing Date	Action
Job name	Student Counsellor The position is responsible for the management of student counselling and welfare, including pastoral care which involves contributing to:- Provide student counselling in academic and social. Organise and conduct student development programs. Monitor the performance of student with special needs and the academically weak. Handle student grievances, conflicts and to resolve them. Provide assistance in the organisations of all Student Services Activities.	8 October 2023	More details How to apply
Systems Support Specialist This position primarily deals with the University student management system in the areas of:- management reports; system administration, support and maintenance; documenting procedures and processes; system testing; system training; and system evaluation. This position is required to provide support for any other systems assigned by the Manager. The appointee is also responsible for evaluation of new systems that the Student Engagement staff would like to purchase, and to provide recommendations to the Manager for further deliberation.	8 October 2023	More details How to apply

How to apply

The “Application Process” section in our website indicates the steps you need to follow. Please download the respective Position Description document from our website for your reference.

For the Accountant and Assistant Manager positions, your application must include a separate document addressing each applicable element of the Key Selection Criteria as specified in the Position Description. 
 
All applications must be submitted to careers@swinburne.edu.my by 8 October 2023 unless indicated differently as above and on our Careers webpage. 
 
All applications will be acknowledged and treated with the strictest confidence. 
 
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